PANDEMIC RESPONSE

Tackle COVID-19 disruption on business with best practices and fast Cognitive Robot employees 

OUR HUMAN CAPACITY COGNITIVE ROBOTS ARE A LARGE NEW EMPLOYEE RESOURCE: THEY HELP YOU MANAGE THE IMPACT OF THE CORONAVIRUS ON YOUR ORGANIZATION

During a pandemic crisis, human teams are overloaded, overwhelmed, and stressed. 

 

Medical teams need to work more and faster than ever while maintaining high precision. Support teams and analyst groups are fighting against time and resolving issues and questions as quickly as they can.

COVID-19 is forcing organizations to grapple with significant operational constraints as well as with a rapidly deteriorating business climate.

 

The clients that have adopted the Loop Q Cognitive Platform can now use human capacity artificial intelligence employees that serve as extra workforce for organizations responding to heavy demand in offices and medical institutions.

Read more about how to automate helpdesk:

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Our Clients who have adopted the Loop Q Cognitive Platform have launched Q Robots in as little as a few days, and witnessed an immediate automation rate of 70-85% of incoming help-desk requests.

 

The speed and level of precision at which Loop Q Robots can automatically answer the incoming help requests of a struggling organization have consistently proved a game-changer.

 

When the Q Robots have worked side by side with humans by advising them, we have seen teams’ productivity grow by 45%. 

Download the brochure below and read more about the automation possibilties:

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THE HUMAN-CAPACITY Q ROBOTS ARE UNIQUE BECAUSE THEY
  • learn by themselves, they learn autonomously from teams, not rules 

  • need no dictionary, grammar, vocabulary, ontology, teaching 

  • work on any language and lingo: English, Spanish, Chinese, lingo, slang - not a problem

  • understand and utilize workflow data, that is, data that represent the actual tasks performed by humans to answer questions and support requests

  • reduce implementation and maintenance time in a significant manner as there is no training and labeling

  • combine the structured data with the unstructured messy human natural language data

THE BENEFITS OF A COGNITIVE Q ROBOT EMPLOYEE
  • You could not recruit humans faster: Speedy implementation in a couple of weeks from receiving the dataset (the exact speed depends on the data quality) 

  • Up to 70% instant automation. The automation rate grows even higher closer to 90% when reinforcement learning is applied over a short period of time

  • 40% increases in efficiency with accuracy that matched or exceeded human operators in past similar use cases

  • The Cognitive Robot Advisor does not replace the human workforce but speeds their work and makes every worker an expert by advising them with immense knowledge base

  • A Cognitive Robot employee has the cost of circa $0.6 per hour, it is extremely fast and precise, and it works 24/7

  • Continuous learning: The Q Robots learn new rules and language by themselves and do not require training 
     

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HOW DOES A COGNITIVE ROBOT LEARN 

The cognitive Q Robots work on top of Loop Q Cognitive Platform and learn from all of your relevant structured and unstructured data, such as historical responses, FAQs, and documents. They build a conceptual model of your data from the ground up, learning the language, lingo, and concepts unique to the problems at hand.

 

The Loop Q Cognitive Platform rapidly creates a centralized collective intelligence that replicates the work of the best customer support employees.  It operates at a speed and uninterrupted pace that exceeds humans.

 

In less than 15 minutes, Loop Q can process the amount of knowledge work that two of your best employees do in 1 year.

 

Read more about the collective intelligence here:  

HERE ARE SOME DOCUMENTS THAT YOU MIGHT FIND USEFUL

Intelligent robots automate support 

Predict and control outbreaks 

Real-time dashboard of main pandemic metrics 

Diagnosis and treatment advisor

Let robots study global knowledge for you 

Human-capacity robots automate backoffice 

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